The SimpleBills Difference
We redefine the utility management experience by managing the relationships with the residents and the utility providers directly while alleviating utility stress from the property. Our model frees operators’ cashflow and reduces time, headache, and costs associated with utility billing for every unit. Residents love SimpleBills because it provides an easy, seamless experience by removing the need for expensive deposits or contacting providers to set up or stop service at move in and move out.
Bill & Collect
Since we bill and collect, residents pay SimpleBills directly and the property is only responsible for their bills.
No Prefunding
We bill and collect, so there’s no prefunding for resident bills. This frees up cash flow and benefits NOI.
Quick Invoicing
SimpleBills invoices properties and residents within 24-48 hours of receiving all provider bills.
Highly Rated Customer Support
Our Customer Support is available 6 days a week
Cost Saving Estimated Final Bill (EFB)
We issue EFBs prior to move-out with industry-leading accuracy, resulting in the best possible outcome for property and residents alike.
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Reach out to us for an up-close look at what SimpleBills can do for your property.
The SimpleBills Approach
With SimpleBills, all utilities remain in the property’s name, ensuring you have access to whole-building utility data to make real time, impactful decisions without tying up operating cash.
Retrieve
Daily, we retrieve and process all utility charges directly from providers. This includes credential-based utility website PDF retrieval, email parsing, snail mail and submeter data.
Report & Audit
As we retrieve, we’ll keep a close watch for missing bills, high variances and excessive vacant costs. We’ll use this actionable data to reduce customer service issues and utility expenses.
Invoice
We invoice residents directly. We ensure accuracy through a monthly prebill. This process takes the site team step-by- step through a variety of reports on the property’s utility charges including variance analysis, common areas, vacant units and resident charges.
Collect
Our Secret Sauce: We collect from residents directly. This means we receive all resident payments and our expert support specialists in Texas answer their questions. Our industry-leading collection rates free up your site team to focus on other things.
Pay All Utilities
At SimpleBills, we say “love doesn’t pay the bills — we do.” Break up with prefunding and utility provider late fees for good.
Set Up A Demo Today
Reach out to us for an up-close look at what SimpleBills can do for your property.
Audits & Services
Decision-making just got a lot easier. By leveraging your data through reporting and auditing, you have the details needed to effectively save money and manage costs.
Utility Billing - Expense Recovery
SimpleBills provides a solution that reduces utility expenses and enhances the resident experience. Our Team of Utility Specialists will work with you to design a billing platform that ensures success!
Submeter Installation & Maintenance
Sub-meters encourage conservation. When residents are billed for their actual consumption, the desire for conservation becomes more important. Our Meter Specialists will work on system design, regulatory compliance, and cutting-edge technologies.
Utility Expense Management
SimpleBills’ utility expense management program is designed to help you control costs, save on necessary utility charges, and conserve energy.
Pre-Acquisition Utility Due Diligence
For upcoming acquisitions, SimpleBills can perform a deep-dive into utility trends, lease review and provide a full report of our assessment.
Energy Management Services
SimpleBills will audit utility bills to ensure accurate rates are applied by the utility providers. We will work on your behalf to resolve any discrepancies. A large percentage of communities are billed incorrectly in states where utility consumption is exempt from sales tax. We identify these issues and work with the provider for resolution.
Eco-Services
Sustainability designation has become progressively important and is mandated in some cities within the U.S. SimpleBills will handle all Energy Star requirements and ensure Portfolio Manager is updated with accurate data.
Regulatory Support
Utility regulations can vary by state, city and utility provider. Our regulatory team is available to research and provide recommendations that ensure you are compliant with all regulations while gaining maximum utility recovery.
Energy Procurement & Supply Management
Energy Management is so much more than understanding your bills or signing a lower cost supply contract. We will use strategies that consider your facility as a whole; supply and demand.
Client Portal
Enjoy complete access to your property’s utility information with our Client Portal. We provide live insight on how your property is running to maximize efficiency.
Portfolio Wide-Reporting
Get the Big Picture on your utilities with our portfolio-wide reporting. Drill down into live reports on everything from recovery rates to prebill status with one click.
Per Property Reporting
With all your utilities in one place, see every piece of information in context and gain insight on your property’s and your resident’s usage through our analysis.
Current & Previous Provider Bill PDFs
When we manage your utilities, our system is your personal database of everything that crosses our desk.
Customer Service Highlights
See every call, chat, or email we’ve had with residents – saving you valuable time.
Variance Alerts
Our system identifies issues early and provides the opportunity to fix them before your residents know there’s a problem.
Floor Plan Averages
Check out our Floor Plan Average reports for usage comparison at your community.
Per Unit & Per Resident Bill Information
Drill down into the details of bills for each unit and resident in dynamic tables that let you filter, sort, and search.
Free Customized Reporting
There’s more that one way to… report on utilities. If you don’t see what you need, just ask!
Learn more about simplifying your utility management.
Set up a demo today!
